Shipping & Returns
Returns Policy
Last updated January 10, 2025
Thank you for your purchase. We hope you are happy with it! However, if you are not completely satisfied for any reason, you may return it for a full refund or store credit. Please review the details below for our return policy.
Returns
- All returns must be postmarked within ten (10) days of the purchase date.
- Items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, securely place it in its original packaging and mail it to:
GNMagazine
Attn: Returns
3199 West Boulevard
Cleveland, OH 44111
United States
- Customers are responsible for all return shipping charges.
- We strongly recommend using a trackable method for shipping.
Refunds
- Once your return is received and inspected, we will process your refund.
- Please allow at least five (5) days after receiving your item to process your return.
- Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your credit card company.
- You will be notified by email when your return has been processed.
Exceptions
For defective or damaged products:
- Contact us at nick.gnmag@gmail.com to arrange a refund or exchange.
- If the return is due to an error on our part (e.g., incorrect or defective item), we will cover the return shipping costs.
Refunds for defective or damaged items typically include:
- The cost of the item
- Return shipping charges if the return is our fault
Most refunds are processed within four (4) weeks of the return shipment, including:
- Transit time to receive your return (5–10 business days)
- Processing time after receipt (3–5 business days)
- Bank processing time for the refund (5–10 business days)
Shipping
- We ship to most addresses worldwide, though some restrictions may apply.
- Shipping rates are weight-based and rounded up to the nearest pound, as per carrier policies.
- Delivery estimates depend on item availability and the shipping method chosen.
Questions
If you have any questions about our return policy, please contact us at:
Email: nick.gnmag@gmail.com